Refund Policy
Effective Date: 14 January 2025
At Digimart, we strive to provide high-quality digital bundles, digital content, and video courses to meet your needs. This Refund Policy outlines the terms under which refunds may be issued for purchases made through our website, www.digimart-megabundle.in (the "Site").
1. General Refund Policy
Due to the nature of digital products, all sales are final, and we do not offer refunds or exchanges once access to the content has been granted, except under the conditions outlined below.
2. Eligible Refunds
Refunds may be issued in the following circumstances:
a. Technical Issues
If you encounter technical issues that prevent you from accessing purchased digital content and our support team is unable to resolve the issue within 7 business days, you may be eligible for a refund.
b. Incorrect Charges
If you are charged incorrectly due to a processing error, we will issue a refund for the incorrect amount.
c. Unauthorized Transactions
If your account has been compromised and a purchase was made without your authorization, you must notify us immediately. After an investigation, we may issue a refund for the unauthorized transaction.
3. Non-Refundable Cases
Refunds will not be issued in the following circumstances:
Change of mind after purchase.
Failure to use the purchased content.
Accidental purchases.
Violation of our Terms and Conditions.
4. Requesting a Refund
To request a refund, please follow these steps:
Contact us at digimart.megabundle@gmail.com within 3 days of your purchase.
Provide your order details, including the order number, date of purchase, and a description of the issue.
Our support team will review your request and respond within 5 business days.
5. Refund Process
Approved refunds will be processed as follows:
Refunds will be issued to the original payment method used during the purchase.
It may take 7 business days for the refund to appear in your account, depending on your payment provider.
6. Changes to this Refund Policy
We may update this Refund Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the Site after changes are posted constitutes acceptance of the revised Refund Policy.
7. Contact Us
If you have any questions about this Refund Policy or need assistance, please contact us:
Dhiraj - Digimart
Email: digimart.megabundle@gmail.com
Phone: +91 8630350112
Address: Dhungshil Talla, Bhimtal, Nainital, Uttarakhand - 263136
By purchasing from www.digimart-megabundle.in, you agree to this Refund Policy.